Refund policy

Thank you for your purchase.

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Request a return using the following link: https://enjjoin.com/apps/returns

To return an item, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Cebulla Bergelt GbR
Sandstrasse 19
83253 Rimsting
Germany

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Return shipments that have not been registered in our returns portal can not be processed.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange via your initial form of payment. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

Items that have been worn can not be returned.